Multifactor authentication is coming to the Canadian Common CV (CCV)

The granting councils will be implementing multifactor authentication in the Canadian Common CV (CCV) in March 2025 as part of the Government of Canada’s commitment to keeping its information systems secure and protecting our users’ privacy and data.

Multifactor authentication uses two methods to verify the identity of a user before they are given access to the CCV. The multifactor authentication process will be triggered when a user signs in to the CCV. To access the application, users will be required to enter a code that is sent to the email address connected to their CCV account profile. Should their session be timed out after 30 minutes of inactivity, users will need to re-authenticate themselves.

What you can do to prepare

It is important that everyone with a CCV account double-checks that they have access to the email address connected to their account profile before March 2025. This will ensure users have uninterrupted access and minimizing the need for assistance from the Contact Centre.

As well, users should check with their institutions to ensure that the email address no-reply@ccv-cvc.ca, the email address that will send the verification code for users to log in, is marked safe so that emails are not caught in spam filters or end up in junk folders.

If you have any questions, please reach out to the Contact Centre at support-soutien@cihr-irsc.gc.ca or call 1-888-603-4178.

Date modified:

2025-01-20