Moving Forward from the COVID-19 Pandemic: 10 Opportunities for Strengthening Canada’s Public Health Systems
Section 2: What are the key challenges facing Canada’s public health systems?

Section 2: What are the key challenges facing Canada’s public health systems?

Across dialogue sessions, participants identified several longstanding challenges that must be addressed in order to build robust and equitable public health systems that are equipped to take on the urgent threats facing Canada, the global community, and the planet. These challenges predate the COVID-19 crisis and have long been recognized and debated by the public health community. However, the pandemic put existing gaps and weaknesses into sharp focus and demonstrated the unsustainability of a business-as-usual approach to funding, designing, governing, staffing, and coordinating public health systems in Canada. This section outlines the major issues that dialogue participants identified as requiring immediate attention and action.

Participants consistently identified the persistent challenge of addressing the structural inequities and discrimination that are embedded in and perpetuated by Canada’s public health systems. Across governance, practice, research, training, and data, and from the local to the global levels, there is an urgent need to put equity at the core of public health and an enormous amount of work to be done to build systems that are anti-racist and anti-colonial. The pandemic highlighted this challenge in multiple ways, including the heightened risks faced by communities experiencing conditions of marginalization, governments’ failures to consistently address equity considerations and the circumstances of specific groups in public health recommendations and interventions, and a lack of pre-existing systems to collect race-based data, which led to ad hoc processes that did not always produce high-quality information. Participants emphasized that change is required at the individual and institutional levels. At the individual level, there is a need for critical and ongoing self-examination among those who have been privileged within and played a role in perpetuating the status quo. This reflection must involve a willingness to be uncomfortable and should be linked with ongoing action to ensure that colleagues who are Indigenous, Black and People of Colour (IBPOC) are not asked to do the heavy lifting to effect change. At the institutional level, change must begin with recognizing that existing public health systems have their roots in a colonial and racist society and naming the ways in which these systems have perpetuated colonialism, racism, and other forms of structural violence. This system-wide reckoning must be accompanied by a long-term, well-resourced, and accountable commitment to legislative, policy, and organizational action in partnership with relevant communities – including revisiting how different orders of government address the rights and self-determination of Indigenous peoples within and outside of public health governance.

Dialogue sessions also highlighted that public health is a broad field with many goals, definitions, functions, and specializations. As a result, the importance of the public health sector, its upstream and intersectoral scope, and its role in relation to the broader health and care systems are not always clearly understood and adequately supported. There may not always be agreement about what public health “is” and “does” even within the public health community. One concern voiced by participants is that due to the critical and visible role of public health institutions and practitioners during the COVID-19 pandemic this broad scope of public health may be reduced in the eyes of the public to infectious disease control. Despite this renewed public health focus on health protection due to COVID-19, participants emphasized several areas that will remain core to public health’s mandate in the coming years, including work with partners on the social, structural, and ecological determinants of health and the continuing challenges of promoting mental health and tackling non-communicable diseases. Fulfilling this mandate requires sustained public investment tied to the full spectrum of public health functions and the creation of governance structures that support an intersectoral and whole-of-government policy approach. This will be a critical time for public health strengthening since as participants noted, the public health sector has been chronically underfunded across orders of government and its upstream functions are particularly vulnerable to disinvestment and displacement, with serious consequences for health outcomes in crisis and non-crisis times.

Participants noted that the public health sector’s vulnerability to funding shortfalls is in part linked to a lack of national standards regarding what provincial and territorial systems are expected to deliver. Despite the country-wide implications of, and importance of coordinated action on, existing public health challenges – including infectious diseases such as COVID-19 as well as issues like climate change and health inequities – no nationally agreed-upon basket of essential programs and services or minimum standards for public health delivery exist. This results in a lack of consistency in the scope and functions of public health systems across the country and leaves public health unprotected when budgets are cut and systems are restructured. Clarity regarding the federal government’s role in public health both during and outside of emergencies is also lacking. This fractured approach to public health delivery domestically also extends to Canada’s strategy beyond its borders. Participants described the lack of a coherent link between the country’s domestic and global public health approaches and the absence of a strong voice for the public health sector in Canada’s global health policy.

Despite considerable differences in public health governance and delivery across provincial and territorial systems, dialogue sessions outlined some common institutional design challenges. The COVID-19 pandemic highlighted a need to clarify roles, responsibilities, and authority within governance structures and raised questions about balancing the autonomy and policy influence of public health officials. The lack of clarity in role definition across orders of government weakens accountability and creates challenges to mounting an efficient and coordinated public health response. In addition, the pandemic underlined an ongoing tension between the goals of having public health leaders who are able to access, work with, and advise elected officials in decision-making processes on one hand, and possess the autonomy to advocate externally and maintain credibility as independent experts on the other. For example, although some participants suggested that provincial Chief Medical Officers of Health (CMOHs) would gain autonomy if their role were structured to report to the legislature rather than to Ministry officials, others pointed out that being positioned within executive government can amplify CMOHs’ internal policy influence.

Common challenges also exist within the public health workforce. Participants emphasized that there is a longstanding shortage of surge capacity within public health systems across the country, which impedes the ability to meet expanded human resource needs during crises, reduces opportunities to integrate frontline community knowledge into emergency interventions, and forces community agencies to step in when upstream public health services are disrupted by the system’s shift to crisis response. During the COVID-19 pandemic, inadequate surge capacity was compounded by the lack of effective processes to rapidly connect public health trainees with system needs. It was also complicated by the lack of sufficient and comparable data about the distribution and skills of public health professionals in different parts of the system, including personnel who could perform functions such as testing and contact tracing.

This data challenge extends beyond surge capacity. Dialogue sessions repeatedly made clear that a critical and widespread data gap impairs the ability to measure, evaluate, and compare public health systems, workforces, and needs across Canada. Participants identified a lack of basic data about the number, structure, skills, and racial and Indigenous identities of the public health workforce; major gaps in information about the public health sector’s constituent organizations, resources, programs, funding levels, inputs, and outcomes; inadequate data about social determinants of health and health equity; and insufficient public health systems research to inform institutional design and restructuring. This absence of data and research poses serious challenges to evaluating and coordinating work across provincial, territorial, and municipal public health systems and to scoping future needs. It also precludes adequate tracking of Truth and Reconciliation Commission and employment equity commitments. Dialogue sessions additionally highlighted challenges to cross-jurisdictional coherence in data governance and sharing, including barriers to accessing and linking different sources of public health data due to a lack of common standards or processes related to data ownership, collection, access, and use. In the context of the COVID-19 pandemic, participants noted the lack of interoperable vaccination data across jurisdictions that would have enabled the creation of a national vaccine registry.

Although the need for national coherence in public health system standards and information was a common theme across dialogue sessions, participants also emphasized the public health field’s local roots. Public health delivery is fundamentally community-oriented, but decisions made by other orders of government do not always adequately consider local needs, processes, and knowledge – including the expertise of local Medical Officers of Health (MOHs) and other public health practitioners who engage with communities on the frontlines. Local expertise is particularly important to address different needs within jurisdictions and across geographic settings, such as urban, rural, remote, and Northern environments. A local approach is also essential in data collection. Gaps were identified in the availability of granular data to assess the needs and outcomes of different communities and address inequities among them, including insufficient race-based data and data regarding Indigenous peoples. Participants cautioned that although community-level data on needs and outcomes are necessary to address inequities, it is equally important to tackle stigmatization and discrimination in data collection, interpretation, and use. One example that was raised involved the risk that releasing race-based data on COVID-19 infection and vaccination rates could further marginalize certain communities that had not received adequate support or communication from the public health system.

Dialogue sessions identified that fulfilling public health’s local mandate also requires greater community engagement and public participation in decision-making processes. Without input from relevant communities and individuals with lived experience, public health interventions can be ineffective and harmful in practice – such as hand-washing recommendations that ignore the federal government’s failure to ensure adequate access to water in many Indigenous communities. Similar issues were identified regarding public health research processes. Participants noted that research questions frequently originate outside of the relevant communities, funding deadlines leave inadequate time to build trust and relationships with community partners, and the benefits of funding and research do not typically accrue to community members. Moreover, research that focuses on Indigenous communities too often fails to consider questions of equitable data stewardship, to ensure principled engagement based on authentic relationships, and to reflect Indigenous values, concepts, and ethics. Similar concerns about values, ethics, and community control and ownership were raised regarding research that focuses on Black communities. Much work remains to be done in scrutinizing the ways in which research funding systems and knowledge hierarchies within public health perpetuate colonial worldviews and structural inequities.

Engaging and building trust with communities is also critical to increase the effectiveness of public health messaging. The COVID-19 pandemic highlighted that there is a need to improve the clarity and targeting of public health communications and enhance transparency regarding decision-making processes. This is particularly true in contexts where evidence is limited and changing rapidly, recommendations evolve quickly and differ across jurisdictions, misinformation is amplified on social media platforms, and community members may not trust public health professionals. For example, shifting pandemic recommendations regarding mask-wearing and vaccines highlighted the challenges of communicating rapidly-changing evidence and guidance to the public in an effective and credible way. Pandemic communications also demonstrated that when messaging and recommendations are framed at a population level, specific groups – such as Indigenous peoples and individuals with disabilities – can be overlooked or find recommendations inapplicable to their circumstances. Public health communications strategies also face a challenge in addressing the digital access and literacy divides and adopting alternative messaging modes to ensure that no one is left behind.

Several of the challenges discussed above – including gaps in community engagement, surge capacity, equitable response, and effective messaging – demonstrate that a need exists to align public health training and competencies with current realities and system needs and to create stronger links among the public health research, training, and practice communities. In addition to noting the importance of strengthening competencies in areas such as health analytics, policy and governance literacy, structural and ecological determinants of health, community relationships, management and leadership, and risk communication, participants emphasized the critical lack of training on Indigenous health, anti-racism, and anti-colonialism in public health schools and the gap in public health faculties’ capacity to teach about these issues. Dialogue sessions also highlighted the need for more effective partnerships between the research and practice communities. Specific challenges that were raised included the limited exposure between these communities at the training level, a lack of research on topics of operational relevance, insufficient focus on translating academic research into public health practice, and inadequate opportunities for practitioners to undertake research in an embedded and supported way.

Cross-cutting Themes from Dialogue Sessions

These boxes summarize key priorities, and critical questions associated with addressing them, that were raised by participants across dialogue sessions.

Putting Equity, Anti-Colonialism, and Anti-Racism at the Core of Public Health

“The remedy must match the harm”

  • Existing public health governance, practice, research, and training systems perpetuate colonial and racist approaches
  • Critical examination, listening, and learning is needed to build systems that are actively anti-racist and anti-colonial
  • Action is required at all levels of government, within public health organizations from senior leadership to the frontline workforce, and across public health faculties, competencies, curricula, and funders
  • Change must be guided by input from relevant communities and accompanied by long-term resource commitments and accountability mechanisms
  • How can the public health community ensure that anti-racist and anti-colonial work goes beyond the surface level to tackle structural issues and does not rely only on technical or individual-level fixes?

Investing in the Full Scope of Public Health

“Infectious disease is only part of public health”

  • The pandemic highlighted the interconnection between the determinants of health, inequities, and population outcomes
  • Public health's upstream functions targeting the determinants of health are often poorly understood and overlooked outside the sector
  • Work on social, structural, and ecological determinants of health is vulnerable to under-investment and displacement
  • Sustained investment in public health's upstream work can save lives, reduce health care costs, and strengthen responses to current and future public health threats
  • Amid pressure to balance budgets when the pandemic subsides, how can funding for public health's upstream functions be increased and protected?

Defining Public Health’s Core Functions and Standards

“We need agreement on what public health is”

  • Provincial and territorial public health systems lack consistent standards for the delivery of public health activities
  • The absence of agreement on an essential set of programs and services leaves the sector vulnerable to funding cuts
  • A Canada Public Health Act may increase coherence by outlining core functions and standards for public health systems and conditioning funding on their delivery
  • Entrenched agreement on what public health systems are expected to deliver would also help to align public health competencies with system needs and increase accountability to the public  
  • How can the process be designed to secure agreement across orders of government, leave room for flexibility based on local needs, and learn from the implementation experience of the Canada Health Act?

Aligning Public Health Strategies from the Local to the Global

“Wherever you’re practicing public health, global health is important”

  • Canada's governments lack shared public health goals and strategies and do not function as a coherent system
  • This disconnection impedes a coordinated response to public health issues both domestically and globally 
  • A whole-of-government approach is needed to tackle linked local and global challenges
  • Increased coherence might be achieved through an integrated domestic and global action plan that is co-developed by the public health and global affairs sectors
  • How can coordination be achieved across traditional areas of focus and jurisdiction to articulate an integrated domestic and global vision?

Designing the Roles of Public Health Officials

“Finding a way to strike that balance…is the challenge”

  • Public health decisions are made within a political reality, but public health officials must remain non-partisan
  • Positioning public health officials within executive government may reduce their autonomy to advocate externally
  • However, public health officials can benefit from having direct access to elected officials to influence policy
  • More interdisciplinary research is needed to determine effective institutional design linked to public health goals
  • How can public health officials' roles balance the dual importance of having opportunities for policy influence and maintaining credibility and voice as independent experts? 

Partnering across Sectors for Public Health

“We need a whole-of-society approach”

  • The public health sector has a key role to play in tackling complex societal challenges
  • Although current challenges require intersectoral action, governance systems are not set up to facilitate collaboration
  • Coordination among sectors during the pandemic offers a foundation to entrench intersectoral structures
  • The public health sector is well-placed to convene partnerships on intersectoral issues
  • How can institutional silos be broken down to avoid fragmentation and duplication and instead create integrated strategies for addressing whole-of-society issues with accountability among partners?

Measuring and Evaluating Public Health

“What gets measured gets done”

  • Critical gaps exist in data about public health systems, personnel, needs, and outcomes across Canada
  • This absence of data impedes coordination and evaluation within the sector and hinders action on health equity
  • Federal support is needed to develop accessible and interoperable data systems with appropriate privacy protections
  • Community engagement is vital to develop ethical, equitable, and anti-racist data systems that address local needs  
  • Investment in interdisciplinary research on public health systems, services, and governance is also warranted
  • How can jurisdictional barriers be overcome and incentives created to produce and share standardized national data?

Rooting Public Health in Local Communities

“Public health is fundamentally local”

  • Local expertise, capacity, and input are not adequately considered in public health planning and implementation 
  • Decisions made without consulting local communities and practitioners risk being ineffective and harmful 
  • All orders of government should recognize local MOHs' and frontline workers' knowledge about their communities  
  • Public health organizations must also invest in stronger community engagement structures, partnerships, and accountability, including through efforts to increase participatory decision-making and power-sharing
  • A public health workforce with close community ties can bring local knowledge and partnerships to crisis response 
  • What are the governance and funding structures that can best support stable local capacity and sustainable community engagement mechanisms?  

Communicating and Building Trust in Public Health

“Public health professionals are not necessarily the most trusted sources for everyone”

  • Communicating credible information amid rampant misinformation is an uphill battle
  • Conflicting messages across jurisdictions and over time further reduce public confidence
  • Training in communications for public health professionals and in health literacy for the public is required
  • Engaging partners who are trusted within their communities is critical to address the roots of mistrust and create targeted messaging campaigns
  • Increased decision-making transparency may also enhance the effectiveness of communications
  • How can governments communicate effectively and reduce vulnerability to misinformation when evidence is limited or rapidly changing?

Integrating Public Health Research, Training, and Practice

“There is a gap between the academic and practice contexts”

  • The public health field lacks adequate connections among the research, training, and practice communities
  • This results in a dearth of applied research of operational value and creates challenges in connecting trainees with organizations when demand for personnel surges
  • The field's core competencies should be realigned with current system gaps and needs
  • Other priorities for action include establishing joint research-practice positions, processes that connect trainees to public health organizations, and networks of public health authorities with mandates for research and education
  • Systems must be created before crises occur to optimize responses and address ongoing public health threats
  • How can funders and research institutions incentivize the research-practice collaborations that are not always rewarded within the academic ecosystem? 
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